Introducing the Access Card Scheme
We are pleased to be working with Nimbus Disability, utilising their Access Card Scheme and Digital Access Pass system to provide our customers with a more consistent and improved experience when accessing necessary support.
This scheme is designed for all customers who require adjustments to make their visit more comfortable, such as essential companion tickets. By partnering with Nimbus Disability, a leading authority on accessible ticketing run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse.
Through this scheme, you can apply for a free Digital Access Pass specifically for use with Santa’s Winter Garden, or you can choose to apply for a full Access Card for broader recognition.
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● You can submit a free application for a Digital Access Pass via Nimbus.
● As part of the application, you will need to provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face.
● Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number.
● You can use your Digital Access Pass ID Number to access facilities and make bookings with Santa’s Winter Garden, streamlining the process and potentially allowing you to book access provisions online.
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● The Access Card is a universal way of conveying your access requirements that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond.
● It costs just £15 for three years, you can choose to upgrade your free registration to a full Access Card through the application process..
● The Access Card features symbols that discreetly highlight the barriers you face and the reasonable adjustments you may need, such as level access, essential companion, or assistance with visual or auditory information.
● Presenting your Access Card or its unique identification number can often reduce the need for repeated explanations and the submission of extensive personal documentation.
● The Access Card can also work online with ticketing systems to unlock necessary access facilities.
● The Access Card app provides a personalised directory of accessible venues.
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To apply for your Santa’s Winter Garden Digital Access Pass, please click HERE. You will be directed to a simple application form where you can upload any validating evidence and provide a description of your access requirements.
Already Have an Access Card or a Santa’s Winter Garden Digital Access Pass?
●If you already have a Nimbus Access Card, you do not need to apply again.
● To use your Access Card or your Santa’s Winter Garden Digital Access Pass Number (found on your confirmation email), please visit our booking page, select your Essential Companion/Carer ticket/s and enter your Nimbus ID at the checkout.
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We are committed to making our services as accessible as possible and ensuring we understand and can effectively meet the diverse needs of our customers with disabilities. By working with Nimbus Disability and their recognised and award-winning Access Card Scheme, we can:
● Provide a more consistent and reliable way to assess and accommodate access requirements.
● Offer a streamlined booking process, potentially including online booking for access provisions.
● Ensure our staff can provide appropriate support based on validated access needs.
● Help protect access provisions from potential misuse.
Our commitment to accessibility remains unchanged, and our friendly team is still here to support you if you have any questions or need assistance. For further support, please contact Customer Support.
